All Episodes
Episodes
Ask the Experts - FAQ on spring pests
Homeowners always have questions about Pest Invaders. We come to the rescue with FREE Advice you can use again and again to keep your Family, Home and Community #safe #healthy and more#comfortable.  ...
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Q & AA
Taking on some of your tough questions. Â How to become a bed bug specialist. An expecting mom (Ed is not the father) asks about the prep before a treatment and gets answers on the alternatives for all the steps. Plus...
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To Arms to Arms!! the Termites are Coming
What is your time worth? More on Termites and on pricing - How to work out the formula for pricing a job correctly and Ed's advice for doing business right.
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Termites R Us
Termites are big business and it's their season.  We go down the list of top cities and states for termite activity right now, and discuss some of our top treatment plans, the best chemicals and techniques and tips on...
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Women in the Pest Control Industry
We’re featuring women in Pest Control starting with a self made entrepreneur who formed her own company in Washington D.C. EJ’s Pest Control to Lady Venom and Dr. bedbug herself! Each of them share some of the...
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NPMA or Nah?
NPMA has been under scrutiny lately so we jump into that conversation here. We outline the benefits that we’ve used and let you know how you can take advantage of money saving opportunities you may not even know...
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Legislative Leftovers
A quick snack to rap up the Legislative Day discussions and items most important to the Pest Control Biz
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Legislative Day 2019 - from Washington D.C.
This episode breaks down some of the major issues up for discussion at Legislative Day 2019.  Joe points out some of the biggest concerns brought up by NPMA including the H.R 345 Strengthening Mosquito Abatement for...
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Legislative Day Sheehanigans
Joe took a trip to Washington D.C for Legislative Day 2019. Â Ed didn't make it since he can't go within 20 feet of Senator Charles Schumer "allegedly." Â
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Continuing with Customer Service
Here we get into more rants and reviews on Customer Service and what your Business should really be looking at in terms of providing great Customer Service. Â
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Customer Service 101
Stories from the vaults on some Customer Service Lessons learned. Â We take a look at the evolution of Customer Service -Â from Buyer Beware to Getting Reviewed online and Reputation Management being a new industry. Â
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Bonus & Bloopers
Enjoy these outtakes and some of our Best Customer Service stories.Â
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